| Please see below detailed information about our Privacy Policy |
- Our commitment to your privacy
Biocair International Limited ("Biocair") maintains, at all times, the highest regard for its users' privacy. Biocair hope that, as a result, you feel comfortable trusting Biocair and safe whenever you access this website at www.biocair.com (the "Site"). When using our Site, Biocair make every effort to keep your information confidential and to protect your privacy. We take your privacy, and our responsibility under data protection legislation, very seriously. We believe this to be an important part of our service to all our users. We want you to be able to use Biocair for the purpose it is intended in a worry-free and safe environment.
- Purpose of collection and disclosure of your information
Biocair strictly adheres to the Data Protection Act 1998 and to all subsequent data protection guidelines and requirements. For the purpose of improving Biocair’s service to you and other users in the future, for customer administration and marketing related purposes, Biocair may track your use of the Site and request information from you. Biocair does not automatically collect any personal information about you. However, Biocair will be able to deliver a more personalised service to you when you voluntarily provide Biocair with details such as your name, address, email address etc. Biocair will collect this information either through voluntary membership registration, electronic newsletters, exhibitions, Site competitions, special offers, new service announcements, customer surveys or other means. Biocair will keep in confidence any personal identifying information you provide, now or in the future, and will not monitor, edit or disclose that information to any person (other than its employees, contractors, or professional advisors or other third-parties who satisfy Biocair that they need to know the information) without your prior consent or unless required to do so by law or in the good faith belief that such action is necessary to: (1) conform to law, judicial or agency order or other like instructions; (2) protect and defend the rights or property of Biocair; (3) act under exigent circumstances to protect the personal or informational safety of its members or the public; or (4) as Biocair determines is reasonably necessary for the maintenance of the Site. All such information is administered by Biocair and it's third party suppliers, affiliates and partners and will be used only for the administration of our offered services and in accordance with Biocair Terms and Conditions of Use and this Privacy Policy.
- Your Rights
By contacting Biocair at the postal address
or email address below, you can at any time request
access to data held (although Biocair may charge
you an administration charge of no more than £10 for such access) and you may request that such data be amended. Biocair may, from time to time, pass on your details to other relevant companies if you have consented to Biocair doing so. Such consent is provided to Biocair when you provide us with your details. If, you have provided your consent and subsequently, you object to any information you supply Biocair with being used by other companies, you may 'opt-out' by simply stating your objection to Biocair in writing and Biocair will ensure that your information is used by Biocair alone in future. To request that Biocair does not share your information with companies other than Biocair please e-mail webfeed@biocair.com.
- Registration
Whilst you are not required to register with
Biocair to use the Site, you do need to do so
to take advantage of some additional features
such as advance notification of, or participation
in, offers, surveys, service updates, online
booking, track and trace and other information
that may be of interest to you. Following registration,
the user has membership for an indefinite period,
or until either party terminates the agreement.
The user can terminate his/her membership, with
a 28 day lee way period before actual termination.
Biocair has the right to terminate a users membership
at immediate notice. If any damage is incurred
as a result of a user breaking his/her contract
with us, then the user is responsible for paying
for those damages. When registering, you will
be required to impart some limited personal information
about yourself (i.e. your name and email address)
and demographic information (i.e. your company
and business address). We use this information
as well as other profile data gathered during
Site usage to build a loose picture of your business
interests and preferences so that we can both
improve our service and offer you greater personalisation.
This information also allows us to confirm and/or
validate your competition or promotional entries and develop other more specific offerings based on your preferences. We may disclose certain statistics on an aggregate, anonymous basis to our partners and other carefully selected companies without sharing any of your personal information with them; so that we may provide you with offers and services tailored to your specific interests and requirements. Such companies let us know who might be interested in their offers or promotions; which we match against our data; and provide us with the full details, which we may then forward to you if we consider them relevant. As a consequence, your personal information is only ever accessible by Biocair. You are, of course, entitled to access, review and amend any information we keep on you at any time, however the current UK data protection legislation requires all data collectors to have effective security measures in place to ensure that no one can gain unauthorised access to any personal information. For this reason we may require proof of identity before we are able to disclose any information to you. If you have any comments or queries regarding our Privacy Policy please email them to webfeed@biocair.com.
- Cookies
Some of the software used to run this site may
contain cookies. A cookie is a very small text
file that is placed on your hard drive by the
server of the website you visit. It is an individual
label, which identifies you as a visitor. It
is a method commonly used by websites and helps
to enrich the site functionality and therefore
improve the user experience. It cannot deliver
viruses.
- Links to other sites
This Site may contain links to other websites.
If you have concerns about how other websites
collect and use information about you, please
consult the relevant website's own privacy policy.
- Correspondence
If you contact Biocair or Biocair contact you
by telephone, Biocair may record the call so
that Biocair can check that all instructions
are accurate and listen to calls for training
purposes and to help Biocair monitor the quality
of the service. Biocair will send emails to the
return email address you have provided. Biocair
cannot be held responsible if anyone else accesses
your emails. If you send Biocair an email, you
cannot assume that it has reached Biocair until
Biocair return an email acknowledging receipt.
It must be noted that the Internet is not a completely
secure medium. Please inform Biocair immediately
if you find any failure, delay or error in sending
or receiving email.
If you have any questions about this privacy policy or any other queries with regard to the practices of this Site or your dealings with Biocair you may contact:
Biocair International Limited
The Business Centre
Church End
Cherry Hinton
Cambridge
CB1 3LB
Email: webfeed@biocair.com
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