05 September 2010
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[ Home > Latest News > Biocair Customer Satisfaction Survey Results (May 2010) ]
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Biocair Customer Satisfaction Survey Results (May 2010)
01 June 2010
On average our customers scored us 83.85% on several different aspects of our service, including: ENQUIRIES, CONSIGNMENT COLLECTION, INVOICING, OVERALL SERVICE, Our highest scores this month were for our Order Handling and Overall Service. Points for Improvement: We received some comments on how we could improve our invoicing procedure. This has been passed onto our Customer Service team who are working with Finance to improve this service.
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